Updated as on 9th Oct 2024

Excellent Publicity CRM is an initiative of Excellent Publicity (IC Business Unit) and developed by Lomoso Solutions Private Limited. LOMOSO Solutions Pvt Limited has its registered address at 716, Binori Bsquare, 3, Sindhubhavan Rd, Bodakdev, Ahmedabad, Gujarat 380054 (India). Here henceforth in this policy both Excellent Publicity (IC Business Unit) team and LOMOSO Private Solution Ltd team are referred as Excellent Publicity CRM.

The Excellent Publicity CRM is a CRM offered by Ecellent Publicity to empower sales and marketing teams with real time lead update. Excellent Publicity CRM transforms Excellent Publicity's lead management processes, storing all lead information in a structured manner. The system categorizes and prioritizes leads based on source, sales funnel stage, and potential value, allowing teams to focus on high-priority leads.

This policy ("Policy") describes how Excellent Publicity CRM application handles the information and data you provide to us, how Excellent Publicity CRM collects, uses and / or shares the same. Excellent Publicity CRM shall make every endeavour to protect your information as per practices consistent with applicable law.

The data that you upload on Excellent Publicity CRM is private and visible to you and authorized personnel only. Excellent Publicity CRM does not allow any other user to view such data without permission.

Your use of Excellent Publicity CRM and services offered by Excellent Publicity CRM will involve you in uploading and / or inputting various contents into Excellent Publicity CRM which may largely include but not limited to you. Excellent Publicity CRM assumes that all the Content uploaded / inputted by you onto Excellent Publicity CRM shall be legally obtained and that you have all the rights to upload / input the same onto Excellent Publicity CRM. Excellent Publicity CRM shall not be responsible for any claims of whatsoever nature in relation to the uploading / inputting the Content and using the same as per the terms of the Policy and / or as per the standard terms and conditions for use of Excellent Publicity CRM ("Terms for Use").

Excellent Publicity CRM shall use the Content for the following purpose :

(a) To provideyouservices: Excellent Publicity CRM shall use the Content for enable you to connect with your customers by using Excellent Publicity CRM. All the services that may be provided by Excellent Publicity CRM shall use the Content.

(b) To improve customerservice: Content helps Excellent Publicity CRM team to respond to the customer service more efficiently. Excellent Publicity CRM shall therefore be using the Contents for providing the customer service requests and support needs.

(c) To send periodic communication: Excellent Publicity CRM team may use the Content to ask for feedback and / or inform you or your customer about product news and opportunities. In any such communication, Excellent Publicity CRM will always provide a method to opt out of future communications.

(d) To personalize your experience: The Content helps Excellent Publicity CRM to better respond to your individual needs and therefore Excellent Publicity CRM may use the Content in responding to your needs To maintain, protect and / or improve our services and develop new ones : Excellent Publicity CRM may also use the Content to maintain, protect and / or improve upon its services as also to develop new services on the basis of the Content.

(e)In addition to the above, it is possible that Excellent Publicity CRM may need to disclose the Content and / or information about your activities as an user when required by law, subpoena, or other legal process, whether in the Indian or other jurisdictions, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce the terms and conditions of the Terms of Use (or any other agreements entered into by you with Excellent Publicity CRM), investigate and defend Excellent Publicity CRM against any third-party claims or allegations, or protect the security or integrity of Excellent Publicity CRM's services; and / or (3) exercise or protect the rights, property, or safety of Excellent Publicity CRM, its members, users, personnel, or others. Excellent Publicity CRM may attempt to notify you about legal demands for their personal information when appropriate in Excellent Publicity CRM 's judgment, unless prohibited by law or court order or when the request is an emergency. In light of Excellent Publicity CRM's principles, Excellent Publicity CRM may dispute such demands when Excellent Publicity CRM believe, in Excellent Publicity CRM 's discretion, that the requests are overboard, vague or lack proper authority, but do not commit to challenge every demand.

Excellent Publicity CRM needs your permission to do things like hosting the Content, creating back-ups for it and sharing it when so required by you. Excellent Publicity CRM 's services also provide you with features various features. These features may require Excellent Publicity CRM 's systems to access, store and scan the Content. Where you give Excellent Publicity CRM permission to do such actions, your permission is also deemed to be given to Excellent Publicity CRM's affiliates, if any, and trusted third parties Excellent Publicity CRM engage with.

Excellent Publicity CRM may use the services of certain trusted third party service providers for hosting the service or processing payments of paid members. Such service providers may have access to your information; however they can use your information only for the limited purpose of providing the service Excellent Publicity CRM have contracted with them to provide. Excellent Publicity CRM shall try to see to it that such service providers also have a data security and privacy policy that are at least as protective of your information as is in this Policy. Excellent Publicity CRM may also store your Personal Information in locations outside the direct supervision of Excellent Publicity CRM (for instance, on servers or databases co-located with hosting providers).

When you use the service, Excellent Publicity CRM's servers begin to automatically record certain information in their server logs. These server logs may include information such as your web request, Internet Protocol (i.e. IP) address, browser type, referring / exit pages, your phone number, type of and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, mobile carrier, date, time, and duration of your visit, information about the computer set-up such as the type and version of web browser, operating system, Java support, Flash version, screen resolution, and connection speed and other such information.

Your use of Excellent Publicity CRM services may generate "cookies". Excellent Publicity CRM may use such "cookies" to collect information and observe and improve its services or to increase its functionality and user-friendliness. Excellent Publicity CRM may use "persistent cookies" to save your session ID for future logins to the service such as for the purpose of remembering your user name when you return to the service as also to help Excellent Publicity CRM to understand how you interact with / use the Excellent Publicity CRM service, etc.

Excellent Publicity CRM will retain the Content for as long as your account is active or as needed by us to provide you the services. If you wish to cancel your account or request that Excellent Publicity CRM, you may delete your account. However, the Content stored in Excellent Publicity CRM servers and back-ups may still continue to remain on server of Excellent Publicity CRM.

If you use the Excellent Publicity CRM using a mobile device, Excellent Publicity CRM may collect the information contained in your device's "device identifier" such as the type of device being used, the mobile network, operating system of your mobile, your mobile number, etc. These information may be used by Excellent Publicity CRM for the purpose of customizing the services to suit your device for your ease and convenience.

If Excellent Publicity CRM is involved in a merger, acquisition, and / or sale of all or a portion of its assets, your information may be transferred as part of that transaction. Any third party to which Excellent Publicity CRM transfer or sell its assets shall be entitled to continue to use your Personal Information and other information collected by Excellent Publicity CRM under this Policy.

This Policy may be changed by Excellent Publicity CRM from time to time. If Excellent Publicity CRM make a change to this Policy that Excellent Publicity CRM believe adversely reduces your rights, Excellent Publicity CRM will provide you with notice of such changes on your email. Excellent Publicity CRM may provide notice of changes in other circumstances as well. By continuing to use the service after those changes have become effective, you agree to be bound by the revised Policy.

If you have any questions or concerns about security or data privacy or our services, you should review this entire Policy page and if your questions still remain unanswered, please feel free to contact us at support@trackwalkins.com

Your Profile Information and Content are yours and Excellent Publicity CRM do not own or use it, except for situations required for providing you with the services in an efficient manner and as is set out in this Policy. Where Excellent Publicity CRM or it's agents collect non-public personal information from you, reasonable steps will usually be taken to protect such information in transmission. However, there may be situations when such information cannot be completely protected. Please note that unless the connection is specifically indicated as being secure by Excellent Publicity CRM or by Excellent Publicity CRM's agents, or you are otherwise informed of the security of your information, you should assume that the connection is not secure and that it is possible for outside parties to unauthorizedly intercept the information shared by you and Excellent Publicity CRM during that part of the session.